Shipping policy

SHIPPING & DELIVERY POLICY

Last Updated: August 11, 2026

At Foxfire & Fable, every item is custom printed to order specifically for you. Because we do not hold pre-printed inventory, your order goes through two phases before it arrives at your doorstep: Production and Transit.

1. Processing & Production Times

Because each piece of apparel is made on demand, please allow time for printing, quality inspection, and packaging prior to shipment.

  • Standard Production Time: 2 to 5 business days.

  • Peak & Holiday Seasons: During high-volume periods (such as autumn product launches, Halloween, or the holiday season), production may take 5 to 7 business days.

Note: Business days do not include weekends or official holidays.

2. Shipping Rates & Delivery Estimates

Once your order finishes production, it is handed off to our carrier partners (such as USPS, UPS, or FedEx). Shipping rates and estimated delivery times are calculated at checkout based on your destination and chosen shipping method.

Shipping Option Production Time Transit Time (After Production) Total Estimated Delivery Notes & Carrier Details
Economy 1–2 Business Days 5–8 Business Days 4–10 Business Days Most economical method via USPS / combination carriers. Delivers to PO Boxes.
Ground 1–2 Business Days 1–5 Business Days 3–7 Business Days Delivered via UPS Ground. Transit depends on distance from Detroit, MI. No PO Boxes.
Two-Day 1–2 Business Days 2 Business Days 3–4 Business Days Expedited 2nd Day delivery via UPS. Monday–Friday delivery only. No PO Boxes.
Overnight 1–2 Business Days 1 Business Day 2–3 Business Days Next business day delivery after production via UPS. No PO Boxes.

 

3. Order Tracking

Once your order ships, you will automatically receive a shipping confirmation email containing your tracking link. Please allow up to 24 to 48 hours for the shipping carrier to update the tracking information after your label is generated.

4. Split Shipments

If your order contains multiple items, they may be fulfilled and shipped separately depending on item availability or specialized printing requirements. You will receive individual tracking numbers for each package sent to you at no extra charge.

5. Address Changes & Incorrect Addresses

  • Address Modifications: Please double-check your shipping address before placing an order. If you notice an error, email us immediately at support@foxfireandfable.com. We can update your shipping address as long as your order has not yet entered production or shipped.

  • Returned to Sender: If a package is returned to us due to an incorrect or incomplete address provided at checkout, the customer will be responsible for re-shipping costs once the address is updated.

6. Lost, Stolen, or Damaged Packages

  • Damaged Items: If your item arrives damaged or misprinted during transit, please refer to our Return & Refund Policy and email us within 30 days with photos of the issue so we can send a free replacement.

  • Lost Packages: If tracking shows that your package was delivered but you have not received it, please check with neighbors or around your delivery area. If it remains missing, contact us at support@foxfirefable.com, and we will assist you in filing a carrier inquiry or issuing a replacement.

7. Contact Us

If you have any questions regarding your shipment, reach out to customer support: