Refund policy

RETURN & REFUND POLICY

Last Updated: August 11, 2026

At Foxfire & Fable, each piece of apparel is custom made-to-order specifically for you when you place your purchase. Because we do not carry pre-printed inventory, all sales are generally final.

However, your satisfaction is extremely important to us, and we stand behind the quality of our products. Please review our full return guidelines below.

Made-to-Order Sales (No General Returns or Size Exchanges)

Because items are printed on demand:

  • We cannot accept returns, refunds, or exchanges if you ordered the wrong size, color, or simply changed your mind.

  • Please be sure to carefully review the sizing charts provided on each product page before submitting your order.

Damaged, Defective, or Incorrect Items

If your order arrives with a manufacturing issue, misprint, or defect, we will fix it immediately!

We will provide a free replacement or full refund for:

  • Items with severe print quality issues, peeling, or incorrect graphic placement.

  • Items that arrive torn, stained, or defective.

  • Receiving a different size, color, or design than what appears on your order invoice.

How to File a Claim

  1. Contact Us Within 30 Days: Email us at support@foxfirefable.com within 30 days of receiving your package.

  2. Provide Details: Include your Order Number and clear photo(s) showing the defect, damage, or error on the garment.

  3. Resolution: Once verified, we will immediately submit a replacement order to be printed and shipped to you at no extra cost, or issue a refund to your original payment method.

Package Lost in Transit

If your tracking information shows that your package was delivered but you have not received it, or if tracking has stopped updating for more than 10 business days, please contact us at support@foxfirefable.com so we can assist you in locating or replacing the order.

Contact Us

If you have any questions about your order or our return policy, reach out to us: